Returns & Exchanges
At Pagani Design, we stand by the craftsmanship of our timepieces and offer a 30-day return window for items in their original, unworn condition. If you are not completely satisfied with your purchase, our streamlined process ensures a hassle-free exchange or full refund.
Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the watch in its original Pagani Design presentation box, including all warranty cards, manuals, and protective films.
Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location, ensuring you retain the tracking receipt.
Quality Inspection & Refund
Once our technicians verify the watch's condition, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing